Security at SOHUB Connect
At Solution Hub Technologies, security is not an afterthought. It is a foundational principle. We are committed to protecting the data, infrastructure, and trust of every individual and organization that relies on our SOHUB Connect ecosystem.
Our Security Commitment
SOHUB Connect delivers technology that supports critical communication and operational workflows. Because these systems directly impact service continuity and business operations, we apply strict security standards throughout the entire platform lifecycle.
Security by Design
Every component of the SOHUB Connect platform undergoes security validation before deployment. Security is embedded into the development lifecycle rather than applied after release.
Data Protection
All data in transit is encrypted using TLS 1.2 or higher, and all sensitive data at rest is encrypted using AES-256 standards. Only necessary data is collected, and user data is never sold.
Access Control
Internal systems and communication dashboards are protected through role-based access control, multi-factor authentication, and detailed audit logging.
Infrastructure Security
Our infrastructure is hosted on industry-leading cloud providers with SOC 2 and ISO 27001 compliance. We implement firewalls, intrusion detection systems, and DDoS protection across all services.
How We Protect Our Users
Encryption
All communication between users and SOHUB Connect services is protected using TLS 1.2 or higher. Sensitive data, access credentials, and user information are encrypted using AES-256 standards.
Authentication & Authorization
We implement secure authentication mechanisms including OAuth 2.0 and multi-factor authentication for sensitive operations. Session tokens are securely managed and invalidated upon logout.
Vulnerability Management
We conduct regular security assessments, penetration testing, and structured code reviews. Vulnerabilities are prioritized and resolved according to severity-based response timelines.
Monitoring & Incident Response
Platform services and infrastructure are continuously monitored for anomalies. We maintain a formal incident response process to detect, contain, and resolve security events.
Data Minimization & Retention
We collect only the data required for service delivery. Retention policies are enforced, and users may request permanent deletion of their data at any time.
Third-Party Security
All third-party providers and integrations undergo security evaluation before integration. We require contractual compliance with recognized security standards.
Compliance & Standards
SOHUB aligns its practices with globally recognized security frameworks and industry best practices.
OWASP Top 10
Development practices follow OWASP guidelines to prevent common vulnerabilities such as injection attacks, broken authentication, and cross-site scripting.
Data Protection Compliance
We adhere to applicable data protection regulations in all regions where we operate, along with internationally accepted privacy principles.
SSL & TLS Security
All SOHUB Connect services operate with valid SSL certificates and strong cipher configurations verified through industry-standard security analysis tools.
Safe Browsing Monitoring
Domains are continuously monitored through security validation services including Google Safe Browsing and external vulnerability scanning tools.
Protocol Security Standards
Communication protocols and integration layers are protected with appropriate authentication and encryption controls at gateway and platform levels.
Responsible Disclosure
SOHUB actively supports the security research community and encourages responsible reporting of vulnerabilities.
If you discover a security issue in any SOHUB Connect product or service, please report it responsibly to:
security@sohub.com.bdPlease include:
A clear description of the issue
Steps to reproduce the vulnerability
Supporting evidence or proof of concept
Our commitment:
We acknowledge reports within 48 hours
We investigate and provide status updates throughout the process
We do not pursue legal action against good-faith security research
We provide public acknowledgment where consent is given
Security Contact
For security-related communication, disclosure, or verification questions:
Response Time: Within 48 hours for security reports.
Related: Privacy PolicyTerms of ServiceContact
We request that vulnerabilities are not disclosed publicly until they have been properly reviewed and resolved.
Security is an ongoing commitment
We continuously evaluate, test, and improve our security posture. As our building management ecosystem expands, so does our responsibility to protect the people and organizations that trust our systems.
Building trust, one system at a time.